Questions.
Probably covered here. If not, email us.
The chalk
Why a blend? Why not just fine or just chunky?
Fine chalk coats fast — good for coverage on the first dip. Chunky chalk holds longer and you can break it down as you go. On their own, each has a gap. Fine disappears quickly. Chunky takes too long to coat. The 80/20 split gives you both: fast coverage, lasting performance. It's a small thing that matters after your third attempt on the same problem.
What's actually in it?
100% magnesium carbonate (MgCO₃). No fillers, no anti-caking agents, no additives. Just chalk. The 80/20 refers to the ratio of chunky to fine — it's a texture blend, not a chemical one.
Is this different from block chalk?
Block chalk has to be broken down before it's usable, and most people don't get it consistent. You end up with some fine dust and some big chunks that don't coat evenly. Pouff is already at the right consistency — crush the chunky as much or as little as you want. The fine is already there doing its job.
Does the blend change between sizes?
No. Same formula in the 35g Sample, the 150g Supply, and the 300g Stash. The only difference is how much you're getting.
Orders & shipping
Where do you ship?
Everywhere in Canada. Shipped from Vancouver, BC.
How long does shipping take?
Most Canadian orders arrive within 3–7 business days. BC orders are typically faster.
Do you ship outside Canada?
Not yet. If you're outside Canada and want Pouff, email us — we're tracking demand before we open new regions.
Subscriptions
How does the subscription work?
Pick your size (Supply or Stash), choose your interval, and we ship before you run out. You save 10% on every order. No lock-in. You control the schedule.
Can I pause or cancel?
Yes. Pause, adjust your interval, or cancel anytime from your account — no hoops, no emails to customer service required.
Which sizes can I subscribe to?
Supply (150g) and Stash (300g). The Sample is a one-time thing — it's there to try the formula, not stock up.
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